Privacy Policy
Last updated: 1 March 2026
Superyacht Docs ("we", "us", or "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under applicable data protection law including the General Data Protection Regulation (GDPR).
1. Who We Are
Superyacht Docs is a digital product business providing professional maritime documentation templates for superyachts and commercial vessels. We operate this website at superyachtdocs.com.
For data protection enquiries, contact us at: hello@superyachtdocs.com
2. What Data We Collect
We collect only the information necessary to process your purchase and deliver your documents:
Purchase Data
- Email address — to send your download link and purchase receipt
- Payment information — processed directly and securely by Stripe; we never see or store your card details
- Name (optional) — if provided during checkout, used for your receipt only
- Billing country — required by Stripe for VAT compliance purposes
Usage Data
- Anonymised analytics data (pages visited, time on site) — see Cookie Policy below
- IP address (anonymised) — for analytics and security logging only
We do not collect sensitive personal data, and we do not use your data for advertising or profiling.
3. How We Use Your Data
We use your data for the following purposes, based on the legal bases noted:
| Purpose | Legal Basis |
|---|---|
| Processing your payment and fulfilling your order | Contractual necessity |
| Sending your download link and purchase receipt via email | Contractual necessity |
| Responding to customer support enquiries | Legitimate interests |
| Maintaining records for tax and accounting purposes | Legal obligation |
| Anonymised website analytics to improve our products | Legitimate interests |
4. Third-Party Services
We share your data only with the trusted third parties required to deliver your purchase:
Stripe (Payments)
All payment processing is handled by Stripe, Inc. Stripe collects and processes your card details in accordance with PCI-DSS standards. Superyacht Docs never receives or stores your payment card information.
Stripe Privacy Policy →Resend (Email Delivery)
We use Resend to send your purchase confirmation and download links. Your email address is shared with Resend solely for this purpose and is not used for any other communications without your consent.
Resend Privacy Policy →We do not sell, rent, or share your personal data with any other third parties for marketing purposes.
5. Cookie Policy
We keep our cookie usage minimal. We do not use advertising cookies or cross-site tracking.
Cookies We Use
- Analytics cookies (anonymised) — help us understand which pages are popular and how visitors use the site, with no personally identifiable information collected.
- Session cookies (strictly necessary) — set by Stripe during checkout to maintain a secure payment session. These expire when you close your browser.
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to purchase or download products.
6. Data Retention
We retain your personal data only as long as necessary:
- Purchase and order records — retained for 7 years to comply with tax and accounting obligations
- Email address — retained for the duration of the order fulfilment period, and thereafter only if required by law
- Analytics data — anonymised data is retained for up to 26 months then automatically deleted
7. Your Rights Under GDPR
If you are located in the European Economic Area or UK, you have the following rights regarding your personal data:
Right of access
Request a copy of the personal data we hold about you
Right to rectification
Request correction of inaccurate or incomplete data
Right to erasure
Request deletion of your data where no legal retention obligation applies
Right to restriction
Request that we restrict processing of your data
Right to portability
Receive your data in a structured, machine-readable format
Right to object
Object to processing based on legitimate interests
To exercise any of these rights, email us at hello@superyachtdocs.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data in transit is encrypted using TLS/SSL. Payment data is handled exclusively by Stripe under PCI-DSS Level 1 certification — the highest level of payment security available.
In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with GDPR requirements.
9. International Data Transfers
Our third-party service providers (Stripe and Resend) may process data outside the European Economic Area. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives an equivalent level of protection.
10. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, requests, or complaints, please contact us:
Superyacht Docs
Email: hello@superyachtdocs.com